With Europay, MasterCard, Visa (EMV) quickly becoming the global standard for chip-based transactions, credit card data is no longer being stored at the PMS level, but rather tokenized. Why is this important? Through interfaces on SkyTouch Technology’s cloud-based hotel management system, hoteliers can process EMV payments to help prevent the fraudulent use of stolen card [...]
How can you leverage the power of loyalty programs at your property? In September, SkyTouch put together a panel of experts to share how modern guest loyalty programs are helping hotels potentially tap into higher revenue. If you missed the interactive webinar on leveraging the power of loyalty programs at your property, the video is [...]
Hoteliers still utilizing an on premise-based property management system are missing out on an opportunity. Cloud-based property management systems (PMS), such as the SkyTouch Hotel OS®, have reinvented how hotels interact with data, giving them more control, options and flexibility. Cloud-based systems can also help decrease costs across multiple areas within the hotel. Here’s how [...]
The cloud is transforming the hospitality industry in exciting ways, but not everyone understands the direct correlation between the cloud and the new era property management systems (PMS). To show how a cloud-based PMS can reorient hotel operations, SkyTouch Technology partnered with Hotel Management magazine for the webinar titled “Want More From Your PMS? Look [...]
While traditional, premise based PMS systems, are still loved by many users, the next generation of property management systems are here. And leveraging the power of the internet through what’s commonly called the cloud is giving hoteliers more functionality, flexibility and control over their hotel than ever before. Rather, than having the PMS’s brains within [...]
Sure, a cloud based property management system such as the SkyTouch Hotel OS can be easy to use. But that doesn’t mean users won’t have any questions regarding how to maximize its capabilities. After all, switching over to such a flexible system peppered with a myriad of productivity tools, can create some questions. Already more [...]
Turnover rates in the hotel are just nightmarish. It’s such a massive problem that some hotels find they’re replacing more people every year than there are jobs in the hotel. It’s a crazy situation that has the entire industry perplexed. And it’s costing everyone a lot of time and money. Industry wide, the average annualized [...]
The typical hotel customer is changing. Technology, social shifts and other consumer trends are combining to create a new class of customer; one that’s savvy, has increased expectations, and knows exactly what they want. To keep up, hoteliers must arm themselves with the latest strategies capitalizing on current and emerging hospitality trends. We know; you [...]
The International Hotel, Motel, & Restaurant Show (IHMRS) is in full swing! With only ONE day left, visitors can stop by Booth 3055 to demo our cloud hotel software PMS… and even enter for a chance to win an action video camera after the show! With over 16,000 hospitality industry attendees present, IHMRS is the [...]
There’s never been a better time to switch to cloud computing. As business technology quickly changes, gone are the days when companies need huge amounts of hardware and office space to hold servers and information data centers. Here are 10 reasons why cloud computing will make your business more efficient, more flexible, and best of [...]
