Hospitality Industry Trends

Hotel Industry Trends: 2019

What’s Trending this Year Coming off the Consumer Electronics Show (CES) this month, it is hard not to think about what is in store for hospitality in the future. With concepts such as the ‘Autonomous Travel Suite’, a self-driving sleeper van portrayed as a hotel room on wheels, we can see that the hotel industry [...]

By |2019-04-22T20:40:44+00:00febrero 15th, 2019|Hospitality Industry Trends|

Have a Happier Holiday & Increase your Bottom Line

The Time is Now to Maximize Holiday Income for your Hotel Just last month, AAA reported travel volume for Thanksgiving was the highest since 2005. Nearly 50 million people traveled more than 50 miles for the holiday.   That’s right, even more people are traveling in 2018 than during the height of the last economic [...]

By |2019-02-13T15:49:33+00:00diciembre 12th, 2018|Revenue Management, Rate Management|

Technology Ruled During HX: Hotel Experience

HX 2018 If it’s November it must be New York. That’s because the largest hotel industry tradeshow and conference on the east coast took place on November 11th and 12th at the world-famous Jacob Javits Convention Center.   Here HX: Hotel Experience and its design brethren, BDNY attracted more than 7,000 lodging industry professionals all [...]

By |2019-02-13T15:49:16+00:00noviembre 20th, 2018|Hospitality Conferences|

Operating Your Hotel Anytime from Anywhere – Part 4

Things are Changing Not only are the way hotels managed changing, but so is its workforce. These days millennials rule, and they expect the systems they utilize to match the technologies they’re familiar with.   Did you know? 35% of people working in America are millennials? They’re now the largest generation in the U.S. labor [...]

By |2019-02-13T15:49:50+00:00octubre 26th, 2018|Cloud-based PMS|

Industry Podcasting Redefining Hospitality Events

Popular Podcasting Podcasting has hit the mainstream, and in the hospitality industry it’s quickly become the way people love to learn while working out, walking the family dog, or heading to or from work. SkyTouch Technology, along with other hospitality tech partners, recently hosted an evening dedicated to this exciting medium.   Held at The [...]

By |2018-10-17T17:43:56+00:00octubre 17th, 2018|Hospitality Industry Trends|

8 Tried & True Best Practices In Hotel Customer Service

Customer service, especially during the busy season, is crucial to the success of any hotel.  Today there are more ways than ever to attract guests, however it is essential that hoteliers don't lose sight of customer service best practices. We've compiled the following 8 proven practices that are sure to help your staff woo [...]

By |2019-04-11T17:04:14+00:00enero 3rd, 2018|Hospitality Industry Trends|

Brand Boosting and Booking Using Today’s PMS Software

Deciding which hotel rooms are allocated to guests upon check-in can be a delicate and demanding juggling act. After all, the hotel’s primary job is to ensure complete satisfaction, regardless of varying guest demands and outside influences. Yet with with the right cloud-based hotel property management systems (PMS) software, hotel staff can have additional resources at [...]

By |2016-06-23T18:12:35+00:00junio 23rd, 2016|Hospitality Industry Trends|

Get Full, Stay Full: Optimizing the OTA-Hotel Software Combo

With tablet and smartphone use exploding in the past decade, tech smart consumers are no longer the exception, but have quickly become the rule in the hospitality market. In a similar fashion, Online Travel Agencies (OTAs), once dismissed by many hoteliers as merely a necessary annoyance, have matured to become the main and often customer-preferred [...]

By |2016-04-08T16:49:39+00:00abril 8th, 2016|Distribution Management, Hospitality Industry Trends|

Touch Points, Technology, and Hotel Management Systems

Hoteliers already realize that competition in the hospitality industry has never been keener. So, it’s crucial for owners and managers to creatively consider how they can distinguish themselves from the crowd, while improving guest satisfaction, encouraging repeat stays, and generating a positive reputation. However, if you are still using an Excel sheet, a notebook, and a [...]

By |2016-01-28T15:47:26+00:00enero 28th, 2016|Hospitality Industry Trends|

The “Win-Win” of Today’s Hotel Lost and Found Technology

The number of items lost by hotel guests each month and the time hotel staff spend looking for and returning them can be staggering—and expensive. According to the recent "Motel 6 Left behind Survey" conducted by Kelton Global, over 54 percent of travelers report that they have left something behind in a hotel room. The [...]

By |2016-01-13T06:00:02+00:00enero 13th, 2016|Hospitality Industry Trends|