The hotel industry is often up against it when it comes to room rate management. There is not only revenue per available room (RevPAR) to think about, profits and the bottom line, but also about how to increase RevPAR and somehow attract and please guests at the same time, season by season, even day by… Continue Reading Automated Rate Management: The Star of your Hotel Software
The benefits of property management systems are endless, especially in the hectic world of the hospitality industry. When you factor in that travelers visit up to 38 websites before even making a booking, you know that the benefits of modern hotel management software are essential. The future of the hotel industry depends on your… Continue Reading 3 Ways to Enlighten Your Hotel Management Software
Welcome to The Cloud. It’s an entirely new way of thinking about PMS software for hotels since this technology sets the stage for reinventing every aspect of the hotel management experience. OK, it’s not actually new, it just seems new. Cloud computing may be a relatively new entrant into the hospitality technology space, yet… Continue Reading Technology’s Role in Hotel Operations Management (Part 2): Welcome to The Cloud
Call it the accidental boss. Born at the dawn of the computer age to digitize check-ins and calculate guest expenditures, the hotel property management system (PMS) started in earnest. In fact, it was hardly a PMS at all. These early systems were more akin to a series of not quite related Excel spreadsheets called into… Continue Reading Technology’s Role in Hotel Operations Management (Part 1): History and Challenges
Encouraging guests to come back time after time can be a challenge. Whether you run a hotel chain or a quaint, boutique bed and breakfast, guest loyalty is likely one of your main priorities. Since many hotels now have to compete not only with each other but also with OTAs and platforms such as Airbnb,… Continue Reading 3 Ways to Improve Guest Loyalty at Your Hotel
Hotels that are dedicated to providing great customer service devote a substantial amount of time and energy developing and cultivating their concierge services. The concierge desk provides valuable services to guests and can ensure that their stay is an overwhelmingly pleasant one, and in today’s digitally connected world, concierge desks must use hotel technology to… Continue Reading 3 Ways Technology Can Improve Your Hotel’s Concierge Services
SkyTouch/CONNECT will empower hoteliers to unlock their hotel’s data with rapid integrations to other leading third-party technologies. SkyTouch Technology, an industry-leading hotel operations platform, announces a new hotel technology integration platform, SkyTouch/CONNECT [slash kuh-nekt]. SkyTouch is also announcing that Cendyn’s eInsight and Guestfolio, Duetto’s Revenue Strategy Platform, and Whistle’s guest messaging platform are expected to… Continue Reading SkyTouch Unveils New Hotel Technology Integration Platform
If it’s summer, it must be HITEC. For those not in the know, it’s the Hospitality Industry Technology Exposition and Conference, the hotel industry’s longest running hotel technology conference. It also happens to be the largest event of its kind, and the most attended. And for good reason - it’s the premier hotel technology event… Continue Reading HITEC 2018: Your Guide to the Houston Convention
If you’re involved in the hospitality property management industry, you’re probably fully aware of how important it is to keep your guests as happy as possible. Even one poor experience with a single guest can ruin your hotel’s reputation and lead to major financial issues down the line for your company. You have to make… Continue Reading 3 Great Tips to Improve Your Hospitality Business This Summer
PHOENIX, AZ—June 13, 2018 – SkyTouch Technology, an industry-leading hotel technology platform, has joined the Amazon Web Services (AWS) Partner Network (APN) as a Technology Partner. The SkyTouch Hotel Operations Platform is currently hosted on AWS, providing SkyTouch with the ability to rapidly advance new capabilities, further optimize its hosting services, and offer increased reliability… Continue Reading SkyTouch Joins The Amazon Web Services Partner Network
