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FrontRunners® for Hotel Management, December 2017, Powered by Gartner Methodology

FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them. To create this quadrant, we evaluated over 185 Hotel Management products. Those with the top scores for their capability and value made the… Continue Reading FrontRunners® for Hotel Management, December 2017, Powered by Gartner Methodology

Por |2019-02-13T15:45:32+00:00enero 11th, 2018|SkyTouch Technology In The News|
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It’s 2018… Now What? Tips for Hospitality Industry Success in the New Year

It’s a new year. That makes it a time chock full of potential opportunity and possibility for your hotel business. However, to find maximum success in 2018, it’s critical to be aware of the mega trends shaping the current and future state of the hospitality industry. Here are three issues you should be aware of… Continue Reading It’s 2018… Now What? Tips for Hospitality Industry Success in the New Year

Por |2019-02-11T19:42:52+00:00enero 11th, 2018|Employee Training / Turnover|
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8 Tried & True Best Practices In Hotel Customer Service

Customer service, especially during the busy season, is crucial to the success of any hotel.  Today there are more ways than ever to attract guests, however it is essential that hoteliers don't lose sight of customer service best practices. We've compiled the following 8 proven practices that are sure to help your staff woo… Continue Reading 8 Tried & True Best Practices In Hotel Customer Service

Por |2019-04-11T17:04:14+00:00enero 3rd, 2018|Hospitality Industry Trends|
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Answers to the Top Questions About Switching Hotel Property Management Systems

You rely on your property management system (PMS) to help you run your hotel. It is the central nervous system of your property. Most of your hotel's technology runs through your PMS; more reason to have a modern system at your front desk. In fact, many hotels have migrated off premise-based systems for a cloud-based PMS for… Continue Reading Answers to the Top Questions About Switching Hotel Property Management Systems

Por |2019-02-13T15:45:26+00:00diciembre 31st, 2017|SkyTouch Technology In The News|
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Preparing your Hotel for the New Year (Part 2)

By now, you’re probably aware that in your hotels, experience is everything. That’s the guest satisfaction mantra as 2017 comes to an end. We know it, you know it, and everyone in hospitality knows this. But frankly, that’s old news. What you need to get the new year off to a great start is an understanding… Continue Reading Preparing your Hotel for the New Year (Part 2)

Por |2019-02-11T19:46:17+00:00diciembre 18th, 2017|Rate Management|
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How to Prepare Your Hotel for the Coming Year

The new year is approaching and while your guests will be enjoying the last days of 2017 at your property, you might be spending that time planning for the coming year. From marketing strategies to revenue management, to new technologies and distribution partners, this is the time to make important decisions for 2018. So where… Continue Reading How to Prepare Your Hotel for the Coming Year

Por |2019-02-11T19:46:30+00:00diciembre 12th, 2017|Distribution Management, Rate Management, Webinars|
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Keeping Hotel Guest Data Secure

Data security is an increasingly critical concern for hoteliers. Until recently, the issue had been bubbling below the surface and wasn’t as often discussed outside IT circles. But a security breach last fall at InterContinental Hotels Group and others in the hotel industry, are thrusting the issue into mainstream hospitality industry consciousness. That issue affected… Continue Reading Keeping Hotel Guest Data Secure

Por |2017-12-04T22:09:17+00:00diciembre 4th, 2017|Hospitality Industry Trends|
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New Year, New PMS

If you’re thinking about securing a new cloud-based property management system for 2018, now’s the time to act. By making the switch now, you may be in a great position to secure a full year’s worth of data come the end of 2018. That could be essential for your business. Use that data to help… Continue Reading New Year, New PMS

Por |2019-02-11T19:46:36+00:00noviembre 20th, 2017|Distribution Management, Employee Training / Turnover, Rate Management|
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Revenue Management ‘During Emergencies’

With hurricanes, wildfires and other natural disasters affecting many areas of the country, it’s a grim reminder disaster can strike at any time. No matter where you are in the country, there are both inherent natural threats, and the chance for manmade catastrophes too. As hoteliers, you must be ready in times of emergency to… Continue Reading Revenue Management ‘During Emergencies’

Por |2017-11-06T18:03:26+00:00noviembre 6th, 2017|Revenue Management, Rate Management|
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Importance of EMV for Hotels, Webinar Coming November 8!

With Europay, MasterCard, Visa (EMV) quickly becoming the global standard for chip-based transactions, credit card data is no longer being stored at the PMS level, but rather tokenized. Why is this important? Through interfaces on SkyTouch Technology’s cloud-based hotel management system, hoteliers can process EMV payments to help prevent the fraudulent use of stolen card… Continue Reading Importance of EMV for Hotels, Webinar Coming November 8!

Por |2019-02-11T19:44:16+00:00noviembre 1st, 2017|Webinars|
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