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Property Spotlight: King Hendrick Motel – Lake George

After a winter full of blizzards, many in the Northeast are dreaming of summer right now. This week we travel to upstate New Year to visit a seasonal property that is part of the SkyTouch customer community. The King Hendrick Motel sits on four acres in the heart of Lake George, New York, and features [...]

Por |2019-02-11T19:36:12+00:00abril 9th, 2018|Hotel Customer Spotlight|

Monetize Your Hotel Guest Check-In

Hotels are now charging guests more than ever before. But in many markets, new hotel construction is eating away at demand and lowering overall occupancy. That makes it more difficult to continue increasing rates at the same pace as the last several years. According to R. Mark Woodworth, Senior Managing Director of CBRE Hotels’ Americas [...]

Por |2019-02-11T19:34:54+00:00marzo 28th, 2018|Hospitality Industry Trends|

How The Cloud Makes Hotels More Efficient To Operate

North American hotels are experiencing record revenue as the economy continues to grow. In January the U.S. added 200,000 jobs, according to the Bureau of Labor Statistics. In fact, the U.S. economy experienced job growth for 88 months in a row, according to a report by NPR. But there is a downside of all this [...]

Por |2019-02-13T16:43:03+00:00marzo 20th, 2018|Cloud-based PMS|

More ‘New’ Hotels Coming. Are you Ready?

Rapid new hotel development and increased renovations of older properties have transformed local and regional markets across the United States, forcing many hoteliers to consider new strategies to stay competitive. According to Lodging Econometrics, by the end of 2018, the number of hotels and rooms in the United States is forecast to grow by 2.5%. [...]

Por |2019-02-11T19:32:50+00:00marzo 14th, 2018|Employee Training / Turnover, Rate Management|

Smartphones are Changing the Hotel Business

Smartphones have revolutionized the ways we interact with each other and the ways we do business. The hospitality industry is no exception. Mobile technology has forced hoteliers to reinvent the way they connect with customers and how they manage day-to-day operations. Here are some of the top ways smartphones are changing the hotel business: Booking [...]

Por |2019-02-11T19:24:36+00:00marzo 8th, 2018|Hospitality Industry Trends|

Hotel Spotlight: River Lodge & Grill

It is time to feature another member of the SkyTouch community. This week we travel to Boardman, Oregon where the River Lodge & Grill offers guests panoramic views of the Columbia River. In fact, it is the only hotel that is right on the river in all of Boardman and the surrounding area. This pet-friendly [...]

Por |2019-02-11T19:36:25+00:00marzo 6th, 2018|Hotel Customer Spotlight|

Get to Know the Ohio House Motel

We love featuring SkyTouch customers with great stories. This week we feature the Ohio House Motel in the heart of Downtown Chicago, IL. It is located on a spot coveted by fans of the Chicago Marathon. “We're the main spot where everybody starts,” said Edgar Bran, General Manager of the Ohio House Motel. “Literally everybody [...]

Por |2019-02-11T19:36:27+00:00febrero 23rd, 2018|Hotel Customer Spotlight|

Hotel Technology: Trends or Fads?

Be warned. Not every hotel industry technology is long lasting. For every one that sticks, many more quickly fade into obscurity. Remember in-room fax machines? Keyboards for in-room TVs? Bathroom phones? When spending hard earned dollars, hoteliers must be sure their investment pays itself back many times over. Which can be tricky if you don’t [...]

Por |2018-02-13T21:55:24+00:00febrero 13th, 2018|Hospitality Industry Trends|

What the Tax Reform Law Will Mean for Hoteliers in 2018

With the biggest tax overhaul of 30 years now complete, there are several items within it that may be favorable to hoteliers and the hotel business, according to the experts. That’s great news as the new tax law is giving hoteliers additional tools from which to expand their businesses, protect their current investments, and secure their [...]

Por |2018-01-18T23:27:31+00:00enero 18th, 2018|Hospitality Industry Trends|

It’s 2018… Now What? Tips for Hospitality Industry Success in the New Year

It’s a new year. That makes it a time chock full of potential opportunity and possibility for your hotel business. However, to find maximum success in 2018, it’s critical to be aware of the mega trends shaping the current and future state of the hospitality industry. Here are three issues you should be aware of [...]

Por |2019-02-11T19:42:52+00:00enero 11th, 2018|Employee Training / Turnover|
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