Technology is completely changing the guest experience across the board for the hospitality industry. From how customers book hotel rooms online, check-in on hotel provided tablets, and comment on their experiences through user reviews and forums, there is a growing amount of big data available to understand how people behave. Using this new knowledge base [...]
Cloud computing is changing the way the hotel business operates. Using cutting-edge technology from the SkyTouch® solution, you can run your company from anywhere in the world with a simple swipe of your finger. And as the future engine of the hospitality industry, cloud computing is here to stay. So don’t wait while the rest [...]
Today’s discriminating travelers are plugged in to all of the latest technology. From researching hotels and airfare on a laptop and booking rooms directly from their mobile devices, technology focused travelers are changing the face of the industry and growing in huge numbers across the globe. It is vital for any hospitality business to reach [...]
When it comes to Knowledge, it’s not just about what you learn; it’s about creating experiences that result in action. This is the introductory blog in a series from the Knowledge Services team. In the next few posts, we will discuss how we work within SkyTouch® and how that is reflected within our core values: [...]
2014 promises to be a banner year for the hotel industry. Many new changes are happening at a rapid pace that you need to be aware of. From staying on top of the latest developments out of Google to foreseeing the increase in mobile device use among consumers, your hotel needs to stay on top [...]
In an interview with Lodging magazine Steve Joyce (Choice Hotels CEO) makes it clear that SkyTouch Technology® is a major priority for the hotel group this year. The objective is for SkyTouch® to operate independently and become a primary influencer in the hospitality technology industry. “It’s a bit tricky because buying from us is a [...]
Our last few posts looked at how the SkyTouch Alpha Games inspire and develop focused innovation in business. Now, take a look at how SkyTouch keeps an innovative spirit alive beyond the Alpha Games. “They might be different sides to the same coin,” says Senior Director of IT Larry Gorman. “Where Alpha Games is helping [...]
This is the second article exploring how projects from SkyTouch’s most recent Alpha Games keep the company focused on the future. In case you missed it, be sure to check out Developing Focused Innovation: The Alpha Games, Part 1 for more ideas on how to keep your business constantly improving. Director of Sales Nic Jones [...]
In case you missed it, check out the theory behind the Alpha Games in our last post, Inspired Focused Innovation for Hospitality Technology Solutions. At SkyTouch, all three departments live in one building: sales, business, and development. Proximity to multiple departments allows for all sorts of benefits when it comes to development, and not just [...]
SkyTouch TechnologyTM understands that your top priority as a hotelier is to your customers and your staff. We create a customized software solution so you can concentrate on what’s important. Don’t take our word for it- here we have Adam Hoaglund, General Manager from Sleep Inn, describe how SkyTouch Hotel OS (hotel PMS) has made [...]
