Part of my role at SkyTouch is to help foster a culture that encourages focused innovation and continuous improvement. Developing a culture of innovation is not just one person in an ivory tower declaring how we will be innovative, saying, “Go forth and innovate.” People don't always know what it means to be innovative, so [...]
Check out the first article in this series, Be Agile Part 1, to learn the theory behind the SkyTouch Agile software development process. Read on to get an inside look at a day in the life of a SkyTouch developer and how their agility keeps technology moving forward! The life of an Agile SkyTouch developer [...]
This is the first in a series of articles that explore how the SkyTouch technical team is changing how hotel software is made, released, and imagined today. The SkyTouch performance standards are evident not only in the product that’s delivered. They’re present in the entire process through which SkyTouch Hotel OS® features are developed for [...]
When programmer and analyst Chuck Haaker thinks back on the 40 years he’s programmed hospitality software, he can feel how much the process has changed. “When I got into the business back in the 70s, it was very much paper-oriented,” he remembers. “We maxed-out our mainframe. We had two machines coupled together because we needed [...]
SkyTouch Technology has just released our new video that explains how our Hotel OS™ was built for the cloud, and introduces our RISE Principle. Many property management systems have been modified for today's marketplace by taking their old equipment and adapting it to use with new technologies. SkyTouch Technology natively built its Hotel Operating System [...]
Whenever we enter a new year, it’s the perfect time to reflect and rethink our organizational strategies. For 2014 we have put together a list of helpful tips to refresh, revive, and kick start your business, so you can jump into January with a plan to make this year better than ever. 1. Set realistic [...]
What’s the toughest part of hotel rate management today? Although they come from two separate departments, both Andy, a SkyTouch property advocate, and Chuck, a programmer and analyst, agreed the hardest thing to manage is: setting the perfect and elusive BAR—your best available rate. “It’s elusive,” said Andy, “only because of the bookings cycle. If [...]
“Our business is so simple,” claims SkyTouch property advocate, Andy Musel. “It truly is. If people are greeted warmly, truly warmly—little things like eye contact, a smile—they want to buy. It's in every training manual you find.” So why is it so hard to stand out and book rooms in today’s marketplace? Andy thinks the [...]
Security is a major issue facing every hotel across the world. But how can you keep all of your information safe and in one convenient place that you can access from anywhere? The answer is at your fingertips with the help of SkyTouch Technology®. When you use our high-tech solutions like our cloud hotel property [...]
Did you know you can now connect with SkyTouch Technology® on Facebook, Twitter, Google+, LinkedIn, and YouTube. Follow us on the top social media channels to stay up to date with all of the latest products, company news, and key developments as we continue to grow and lead the way in changing the face of [...]
