In Part Two of our series on the Internet of Things, we discuss the present and future state of connected technology in the hospitality industry. Catch up on Part 1 here. How will the Internet of Things (IoT) – that vast connection of objects, applications, communication and data analysis foreseen as the wave of the [...]
In this two-part series, we discuss the Internet of Things (IoT) – what it is, the trajectory it may follow and how it will impact the hospitality industry. In a nutshell, the Internet of Things is an encompassing term that refers to a future where ordinary things are embedded with sensors and wireless communication to [...]
Hotel companies can now boost operational performance while also enhancing the guest experience through our integration of leading real-time identity authentication and validation solution Intellicheck Mobilisa’s Guest ID™ into SkyTouch Hotel OS®, the most widely used cloud-based hotel operating system. The software integration aims to reduce fraud while expediting check-in, resulting in a quicker, more [...]
HITEC 2015, Austin Texas, June 15-18 - Come and see how we help hotel companies achieve growth and their most important strategic objectives with the SKYTOUCH HOTEL OS® A flexible and intuitive platform built to help hotel companies achieve growth, elevate operating performance, and improve the guest experience.
There is as much fiction as fact when it comes to EMV, the much-discussed U.S. transition from magnetic stripe to chip payment cards. The most outstanding fact, undisputed amidst all the rhetoric, is that it will become reality in the U.S., perhaps as soon as the October 2015 liability-shift deadline that looms ahead. Here are [...]
Check out our article on CIO Review, which includes an interview with our very own Sr. Director of Enterprise Architecture and Research, Larry Gorman. HERE For a PDF copy: SkyTouch Technology Fuels Hotel Companies’ Strategic Objectives
The world has become both bigger and smaller via emerging technologies and the data they produce. For hotels, bigger in that amassed and analyzed customer data can lead to new opportunities and partnerships both within and outside of core hospitality competencies, and smaller in that hotels can mine that data to improve the guest experience [...]
In the age of information overload, how can hotels best determine what guests value and want? Is it a personalized experience they crave most? Luxurious amenities? The best value? The proper analysis of data holds the key to understanding and delivering on what guests really want from their hotel experience. Below, we here at SkyTouch, [...]
Guests interacting with robot staff? Hotel apps that make dinner reservations and control room temperature? Hotel operating systems that drive revenue for the hotel companies? It’s clear that technology is disrupting the way hotels do business and engage with guests. Specifically, the rise of guest-facing mobile technology signals a win-win for hotel companies and guests [...]
Are hotels and OTAs friends or foes? While they do rely on each other to compete in the hospitality marketspace, they’ve been waging an epic battle recently to win over guests. With both hotels and OTAs vying to control and evolve the guest experience, time will tell who will come out on top. Why hotels [...]
