What motivates a potential guest to book a room at your hotel vs. your competitor's property? Interpreting this is the key to hospitality revenue management, a concept which has revolutionized the hotel industry. The consumer's ability to shop and compare room rates online has generated increased competition for price and value. Yet, thanks to modern [...]
Part 1: Three Key Ways to Infuse Technology into Hotel Operations From check-in to check-out, digital innovations have the potential to enhance every aspect of the guest experience. Many forward-thinking hoteliers are leveraging cutting-edge technologies and platforms in order to remain competitive in the digital age of hospitality. Following are three key ways to infuse [...]
Cloud computing is changing the way the hotel business operates. Using cutting-edge technology from the SkyTouch® solution, you can run your company from anywhere in the world with a simple swipe of your finger. And as the future engine of the hospitality industry, cloud computing is here to stay. So don’t wait while the rest [...]
SkyTouch TechnologyTM understands that your top priority as a hotelier is to your customers and your staff. We create a customized software solution so you can concentrate on what’s important. Don’t take our word for it- here we have Adam Hoaglund, General Manager from Sleep Inn, describe how SkyTouch Hotel OS (hotel PMS) has made [...]
Check out the first article in this series, Rate Management Today, Part 1: The Elusive BAR to learn why assessing and setting your best available rate is important. Then read on to see how SkyTouch can make it easy. Last time, we discussed the toughest part of hotel management today—setting your BAR—with property advocate, Andy, [...]
What’s the toughest part of hotel rate management today? Although they come from two separate departments, both Andy, a SkyTouch property advocate, and Chuck, a programmer and analyst, agreed the hardest thing to manage is: setting the perfect and elusive BAR—your best available rate. “It’s elusive,” said Andy, “only because of the bookings cycle. If [...]
