Project Description

Welcome to the Cobblestone Hotel & Suites in Newton, Illinois. Cobblestone Newton is a beautiful hotel that is conveniently located near everything that Newton, Illinois has to offer including Dynergy Newton Power Station. The hotel provides easy access for traveling to and from routes 33 and 130. Located south of Interstate 70 and east of Interstate 57, Cobblestone Newton is within 150 miles of both St. Louis, Missouri and Indianapolis, Indiana.
http://www.staycobblestone.com/

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Located in the small town of Newton, IL, this three-year-old hotel is the only branded hotel in town and offers ‘Big city quality’ perfect for business travelers, vacation fun, and relaxation seekers. Steve Baggett, GM of Cobblestone Hotels & Suites looked to SkyTouch Technology to help increase staff satisfaction and performance overall.


Core Challenges

  • High staff turnover
  • Continuous staff training on a myriad of tasks
  • Poor report pulling and time-consuming rate management

SkyTouch Solution

  • Online and in-person training to improve employee knowledge, decreasing turnover
  • Automated revenue management rules ensure the hotel is always achieving the best rate
  • Cloud-based mobility and robust reporting decreases costs and increases accuracy of property financials

Results

  • Ease of use, resulting in a happy staff and less turnover
  • Better reporting to allocate daily tasks and stay on top of the property’s financial health
  • Ability to change rates across ALL channels, improving bottom line