More than 6,000 hotels worldwide are now able to operate even more efficiently, thanks to the newly released customer-inspired features. These new features have been added to the Hotel OS platform to help hotel companies worldwide maximize revenue; enhance operational performance and improve guest experience. The new features were seamlessly deployed to our international customer base to address their evolving business and guest needs. Key customer-inspired features include:
Enhanced Guest Profile: Improves the hotel guest experience by allowing hotel staff to easily manage and share valuable guest information, including guest photo, special occasions and requests, and preferences across multiple properties.
Quick Sell: Helps improve operating performance and maximize revenue by offering the best available rate through an optimized reservation process which provides an “at-a-glance” view of future availability.
Social Media Engagement: Increases property brand exposure over social media networks and drives guest engagement by sharing social media links on folios and confirmation letters.
Business on the Books: Helps improve forecasting, decision-making and results through enhanced reporting on critical information such as occupancy, average daily rate (ADR), revenue per available room (RevPAR), and more.
“We are working closely with our rapidly growing customer base to identify exciting opportunities – Quick Sell and Business on the Books features are examples of SkyTouch’s responsiveness to customer needs,” explains Michael Fameli, SkyTouch Vice President of Product Services & Delivery. “We’re committed to our customers’ long-term growth and are here to serve as a true partner in innovation.”
Due to the flexible and scalable architecture of the Hotel OS platform, we have the unique ability to continually expand and refine our system to address the current and future needs of over 60,000 users in more than 6,000 hotels worldwide. SkyTouch Hotel OS features are always deployed to all customers with virtually no downtime. In fact, the addition of these latest platform features comes on the heels of 50 customer-driven Hotel OS features released in 2014… with more exciting platform enhancements to come for the remainder of 2015!
Click here for more details about the latest feature release for the Hotel OS.
