While the SkyTouch Hotel OS® is known for helping hoteliers operate their properties more efficiently, it’s being used creatively in other places too. At universities, it’s helping with some of the unique operational facets of campus hotels. But one flavor of Skytouch’s easy-to-learn property management system is also being used in the classroom. The cloud [...]
Since the end of the Great Recession, the U.S. hotel industry has been experiencing unprecedented growth. According to CBRE, 2016 ended with hotels achieving a higher historical occupancy than at any other time in history. And that’s with more hotels than ever before too. You’ve experienced it at your hotels. Those crowded breakfast bars, myriad daily arrivals and departures, all fueled by a seemingly unyielding thirst for travel from [...]
The hotel industry has been breaking records for so long – years, in fact! – that we’ve almost conditioned ourselves to believe the good times will never end. But evidence is suggesting it’s time to think about mounting a strong defense so you can continue to play great offense. One thing to keep in mind [...]
Street Corner Sales Tactics With occupancy predicted to drop by STR Global in 2017 for the first time since the Great Recession, plus an easing of RevPAR growth to a predicted 2.3 percent, the hotel industry is facing its first speed bump in years. That doesn’t mean you should sit back and let the decline own you. The hotel business [...]
If you own a bed and breakfast, chances are that you love making a personal connection with those who stay in your establishment. Bed and Breakfast-style inns can offer what many big hotel chains can't: a sense of history and nostalgia with a special touch. But while many who choose to stay at B and [...]
Technology has become infused in the daily life of most Americans, and it’s forever altering how consumers interact with brands, especially travel related ones. Call it customer 2.0; a world where hoteliers must learn to make meaningful connections in ways never previously explored. At SkyTouch Technology, we’re trend experts, and we’ve put together a list [...]
Sure, a cloud based property management system such as the SkyTouch Hotel OS can be easy to use. But that doesn’t mean users won’t have any questions regarding how to maximize its capabilities. After all, switching over to such a flexible system peppered with a myriad of productivity tools, can create some questions. Already more [...]
More than ever, the property management system is the hotel’s brain. It’s the all-in-one place that not only manages a property’s guests, but more often, is the most important system operating the entire hotel. Hotel based property management systems that work up to their potentials have myriad interfaces with a panoply of products. It's a [...]
There has been much talk about millennials in the media lately, and rightfully so. They’re what we’d call the demographic du jour; everyone is focused on them, and we can’t get enough. The lodging business, for example, is hyper-focused on how to understand this important and formidable group. Appealing to millennials makes lots of sense, [...]
Turnover rates in the hotel are just nightmarish. It’s such a massive problem that some hotels find they’re replacing more people every year than there are jobs in the hotel. It’s a crazy situation that has the entire industry perplexed. And it’s costing everyone a lot of time and money. Industry wide, the average annualized [...]
