Hotel Guests

In the first two posts in this series we introduced the SMAC Stack – Social, Mobile, Analytics, Cloud – both in general terms and in the ways it’s starting to filter into the hospitality industry. In this post, we’ll talk about the future of the SMAC Stack when it comes to guest management. Consider the… Continue Reading SMACing Hospitality Tomorrow: Part 2

I'm back talking SMAC. In the last post, we introduced the concept of the "SMAC Stack" - the way Social, Mobile, Analytics and Cloud are interacting to change the way we operate online. Now let's continue that conversation and take a look at some ways this evolution is already happening in the hospitality industry and… Continue Reading What Does SMAC Mean for Hotels?